Durham Smile Clinic

GC

Gillian Calvert

Excellent care with clear explanation of treatment options and good advice with no pressure . A great example of professional care and high standards from all the staff.

LK

Lesley Kirkup

Great practice, excellent team, professional and friendly staff at every level. I would recommend.

RS

Racheal Sinderson

Very good care, my experience has been friendly and professional; non-judgemental. If you are worried about how bad your teeth are, and that you will be judged, you won't. You will be talked to straightly and given options. It won't be cheap, but they do have finance options; they could explain that better, but then, they don't push you or make you feel like they are selling. So ask about this. I saved up first.

DS

Dave Smith

I'm a very nervous patient the receptionist and the dentist were great and I felt very well looked after despite being a nervous wreck.i had two fillings done and even though I was terrified the staff were amazing and made the whole thing as easy for me as possible can't recommend them highly enough

MH

margi hawkes

Exceptional dental clinic with first class facilities and a lo comfortable environment. Friendly staff

PM

Patricia Martin

A friendly and professional practice-great facilities and dental practitioners.

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Ann Coldwell

I have been with the practice for many years now and have always found everyone to be welcoming and friendly. They put you at ease and the service I have had has always been exemplary. Thank you.

KB

Kate Blocki

Lovely welcoming staff. Always helpful and polite. Dan (the dentist I use) is always friendly and remembers the problems I have with my teeth and always has good customer service skills and patience when treating. Really pleased I made the choice to go private. It is worth the money for a quality service and never feel rushed.

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Clare Steed

Cannot recommend enough. The dentist really put me at ease , as a nervous neurodivergent patient it’s not easy to tolerate the whole experience but I wouldn’t hesitate to recommend this practice

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Rachael Robinson

My daughter has been under the care for 2 years and I cannot fault anything about the service that we have received. Having her braces on for 18 months and now just retainer check up appointments. The change in her teeth is fantastic. The staff are very accommodating when I have needed to change appointments. The only let down is that there is no on site car parking and for those who perhaps struggle walking or with small children its not always easy to park so make sure you leave plenty of time to get there and get parked prior to the appointment time.

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Liz Woods

Stuart Ray is the best dentist I have ever had: calm, professional, reassuring and very gentle. I have had brilliant service from this practice from the moment I became a patient here, and have had the very best experience - from dentistry (crown replacement, broken tooth) to hygiene (special mention for Sarah Gill, the tops!) as well as the dental nurses (Lisa is fantastic) and the very welcoming receptionists.

JL

Josie- Leigh

Absolutely love it there im an adult but needed braces since i was about 16. Ive had them on about 8 months now and if i ever have a problem with them they always slot me in within 2 days. Staff are so friendly and put me at ease instantly if i ever feel nervous. They always let me know what they are going to do and explain the process. Only downside is parking but then again i dont think it is on their hands as it is in a residential estate. Place deserves alot more recognition than they get

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Heather Rimington

My only disappointment is in my self for not making an appointment earlier . Was fantastic dentist that a saw put me at ease straight. Told me exactly what a needed to have done . And am booked in for my next 2 appointments. First class worth every penny.

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John Ryle

I booked in for a check up, the location is easy to get to, the surgery is light and non intrusive, Graeme my dentist didn't faff, didn't try to sell me anything, treated me with a good professional service. Couldn't recommend this practice enough-I already have, my partner and 2 kids are already booked in !

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Clare Jones

I can not praise Durham City Smiles enough. The team are amazing, caring and so nonjudgmental. My teeth are a mess following years of abuse but I was made to feel comfortable and at ease. My treatment with Stuart has just started and he and Lisa have been brilliant. The whole team are so welcoming and accommodating and I can’t thank you all enough. Worth travelling from Whitby to my home town any time! Thankyou again Clare Gildroy

JB

jane bell

The staff are fantastic, my daughter just had braces put on yesterday! She was nervous but the staff put her at ease, chatted and were generally lovely. Thank you

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brod williamson

Great service provided by lovely people

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Nicola Sinden

Everyone there is friendly and helpful. They did amazing work on my son's teeth. They were very thorough and explained everything that was going on.